Responsible Gaming — 7XL Poker
Protection of Minors
Under-18 Access is Strictly Prohibited
Participation of persons under 18 years of age on the 7XL platform is a violation of the rules. We actively implement verification systems to identify and block underage users. The platform reserves the right to request age-confirming documents and suspend account access until verification is complete.
Shared Responsibility with Parents & Guardians
Protecting minors online requires cooperation between gaming platforms and families. We strongly recommend using filtering and parental control software to restrict access to gambling sites and applications.
If you know of a minor registered on our platform, please notify us immediately: support@7xl.com
Recommendations for Parents
Control Device Access
Do not leave children unattended with devices running gaming software. Protect accounts from unauthorised use.
Account Protection
Set passwords on all gaming applications and platforms to prevent access by minors.
Exclude Minors
Actively prevent any person under 18 from participating in gambling or related activities.
Safe Data Storage
Keep account credentials and payment information out of reach of children at all times.
Educational Approach
Explain to children why gambling is for adults only, including its legal restrictions and financial risks.
Limit Online Time
Monitor time your children spend online, paying particular attention to mobile device usage.
Use Filtering Tools
Install filtering software to block access to gambling websites and applications.
Supporting Responsible Gaming
Key Principles to Remember
- Gambling is based on chance. No strategy or system guarantees winnings.
- Losses cannot be recovered by increasing bets — chasing losses makes things worse.
- Track your spending regularly via the Cashier section.
- Make sure you fully understand the rules of every game you play.
- Moderation is essential — overindulgence leads to negative consequences.
Reality Check Feature
7XL offers a Reality Check tool that sends session reminders at set intervals (120, 240, or 360 minutes). This helps you assess how long you’ve been playing and decide whether to take a break. The feature is set up in the 7XL app and stays active until the session ends.
Self-Exclusion Tools
Cooling Off — Temporary Break
Take a break from the platform for a set period. Available options:
Important Notes on Self-Exclusion
- Self-exclusion for 180+ days is permanent and cannot be reversed.
- Periods under 180 days are treated as a temporary «break».
- For permanent account closure, contact our support team directly.
- Requests are processed within 72 hours.
- Creating new accounts or bypassing the ban after self-exclusion is strictly prohibited and may result in account closure and fund confiscation.
Should You Self-Exclude? Ask Yourself:
Is gambling interfering with your work or personal life?
Are you trying to win back past losses?
Are you suffering from an addiction or recovering from one?
Are you gambling under the influence of alcohol or other substances?
If you answered yes to any of these — please seek professional help. There is always someone ready to support you.
Support & Independent Organisations
If you feel you are losing control over your gambling, do not hesitate to reach out for help. The organisations below specialise in supporting people with gambling-related problems.
For direct support contact our team: support@7xl.com