Responsible Gambling Policy
The Company (as defined in the User Agreement) is committed to creating and maintaining a safe and responsible gaming environment for all of its users. Our goal is not only to provide the most engaging and high-quality poker experience possible, but also to prevent uncontrolled or compulsive behavior and to ensure that minors are protected from accessing our gaming products.
Protection of minors
Participation of persons under 18 years of age in gambling on the 7XL platform is strictly prohibited and is a violation of the rules. We strictly do not allow the presence of children and adolescents in our poker room. Our platform is not designed to attract minors, and we actively implement mechanisms to identify and prevent access attempts by persons under the age of majority.
For these purposes, we use modern verification systems capable of identifying potential underage users. The company reserves the right to request documents confirming the client’s age and suspend access to the account until verification is completed.
Shared Responsibility
We understand that in a world where the internet is widely available, protecting minors requires a joint effort from both gaming companies and parents or guardians. To ensure the safety of children, we strongly recommend using specialized control tools, such as filtering software that allows you to limit access to certain sites and applications.
Below is a list of links to providers and programs that can help create a safe digital environment:
[List of Resources]
We strive to ensure that our platform remains a space where every player can enjoy the game, confident that high safety and ethical standards are met.
Recommendations for parents
To ensure the safety of minors in the digital environment, we strongly recommend that parents and guardians take the following measures:
1. Control access to devices
Do not leave children unattended near computers or mobile devices running gaming software. Pay particular attention to protecting your accounts from unauthorized use.
2. Account protection
Set up a password for all gaming applications and platforms to prevent access by minors.
3. Exclusion of minors
Prevent any attempts by persons under 18 to participate in gambling or related activities.
4. Safe storage of data
Keep your account information (username, password and information on deposit methods) out of the reach of children.
5. Educational approach
Explain to children why gambling is only for adults, emphasizing its legal restrictions and potential risks.
6. Limiting time online
Monitor the time your children spend online, paying particular attention to their use of mobile devices.
7. Using protective tools
Use filtering software to block access to gambling-related websites and apps.
If you know of a minor registered on our platform, please notify support immediately at support@7xl.com.
Supporting responsible gaming
Gambling is entertainment, not a quick fix for financial problems. We aim to help you maintain control over the gaming process so that your experience is as positive as possible. Remember the following:
– Gambling is based solely on chance. No strategy or system guarantees winning.
– Losses are inevitable and cannot be compensated for by increasing bets.
– It is important to be aware of the amount of expenses. Regularly check your balance via the cashier.
– Make sure you fully understand the rules of the games you are participating in.
– Moderation is the key to a healthy experience. Overindulgence can lead to negative consequences.
Self-Exclusion Option
7XL provides players with tools to manage their gaming behavior. You can temporarily suspend access to the platform or completely exclude yourself from the system.
Available options:
– **Cooling Off**: 12 hours, 24 hours, 7 days, 30 days, 60 days, 120 days.
– **Self-Exclusion**: 180 days (6 months) or more.
Important to note:
– Self-exclusion is permanent and cannot be undone.
– If you choose a period of less than 180 days, the action is considered a “break”.
– For permanent account closure, please contact our support team.
Self-exclusion requests are processed within 72 hours. Once the procedure is completed, creating new accounts or trying to bypass the ban is strictly prohibited and may result in account closure and confiscation of funds.
If you are unsure whether you should self-exclude, ask yourself the following questions:
1. Is gambling interfering with your work or personal life?
2. Are you trying to win back past losses?
3. Are you suffering from an addiction or recovering from one?
4. Are you gambling under the influence of alcohol or other factors?
If you answered yes to any of these questions, you should seek professional help.
Reality Check
To help you control the time you spend playing, we offer the Reality Check feature. It sends reminders at set intervals (120, 240 or 360 minutes), allowing you to assess the length of your gaming session and decide whether to stop.
The feature is easily set up in the 7XL app and remains active until the session ends.
Support and Help
If you feel like you are losing control over your gambling, do not hesitate to seek help. Below is a list of organizations specializing in supporting people with gambling problems. Remember that there is always someone to trust and who is ready to help.
